When patients receive a follow-up phone call from a pharmacist, following a hospital discharge, there is a significant 5% drop in hospital readmission. Researchers assessed a full transition-of-care that is pharmacy-based. They found that patients express higher care satisfaction when they receive support after hospitalization. There are different levels of care, each as important as the other.
Source:
https://www.pharmacytoday.org/article/S1042-0991(20)30111-0/fulltext
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